NEJM Catalyst Ebook 2021
EMERGING IDEAS IN HEALTH CARE DELIVERY
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NEJM Catalyst eBook:

Power of the Patient Voice

How Health Care Organizations Empower Patients
and Improve Care Delivery

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Explore perspectives from NEJM Catalyst Insights Council today!
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Empowered patients take greater responsibility and are more accountable for their own care. Yet many patients have little influence in matters that impact them most. Learn how to boost the patient voice and create innovative patient-provider partnerships.

Download NEJM Catalyst's new eBook, The Power of the Patient Voice, to find candid and actionable advice from NEJM Catalyst Insights Council members. We couple one-on-one interviews with executives, clinical leaders, clinicians, and patient advocates with data gleaned from a year of Insights Council surveys to illustrate where and how to amplify the patient voice.

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Inside this eBook, you will find ideas for elevating the patient voice by:
  • Learning how to hear patients during critical discussions.
  • Adapting health care access and delivery to align with patient needs.
  • Ensuring a patient's social determinants of health and values are understood throughout the continuum of care.
  • Moving away from fee-for-service models that hamper a provider's ability to spend more time with patients.
  • Updating medical school training to include the importance of patient empowerment.
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